Email us to obtain a Return Authorization. (RA Number).
Only unopened LA Systems and supplies are returnable for a refund. We cannot accept returns on opened LA Systems, parts and accessories or unused parts that were part of an opened System due to hygiene reasons. There are no exceptions to this policy.
LA Return and Refund Policy applies only to items you have purchased directly from Lact-Aid International. It does not apply to items you purchased or received from other sources
The Lact-Aid Nursing Trainer is designed for intimate use by Mother and Baby. Federal Law prohibits the reuse of this type of product; therefore for health and hygiene reasons this product it is not returnable if tamper-evident bags or the clear box is opened and the tamper-evident safety seal is broken.
Shipping Fees & unearned discounts are not refundable. If your original product was shipped using flat rate shipping, Lact-Aid's portion of the shipping costs will be deducted from your return balance. For example, if you paid $4.50 for flat rate shipping and the cost to Lact-Aid is $8.50, the $4 difference will be subtracted from your refund.
Customer pays shipping to return items. COD returns will be refused.
Click here to obtain an (RA Number)